Our travel and tourism team advises on a variety of issues including package travel regulation, personal injury, business start-up, licensing approvals, consumer protection, drafting and negotiating of booking conditions, charter and sub-charter agreements and commercial contracts.

We have extensive experience of drafting, advising on and negotiating commercial contracts and terms, including supply contracts, air charters agreements, conditions of carriage and brochure booking conditions.

The last ten years have seen an explosion, particularly in the European Union, of air passenger rights regulations that inevitably also impact on the travel sector. Our aviation specialists can advise on all these regulatory developments including air carrier liability legislation, denied boarding and delayed or cancelled flights and rights of passengers with reduced mobility. We also advise on carrier identification requirements and the EU carrier blacklist, package travel legislation and consumer protection from unfair trading regulations.

 We can advise on the following areas:

• Trading Standards and regulatory investigations, responding to questions under caution, Trade Descriptions and Consumer Protection Act issues and advice on due diligence practices.
• Health and Safety, risk management and risk assessments, health and safety procedures and supplier contracts, Corporate Manslaughter and Corporate Homicide Act.
• Personal injury claims
• Regulatory Advice - dealing with the CAA and ABTA, enforcement action by National Enforcement Bodies and various other public institutions.
• Advice on the ATOL Scheme, bonding requirements, guidance notes, ATOL to ATOL sales and other regulatory issues.
•  Advice on the ABTA Codes of Conduct and resulting Code of Conduct Committee referrals as well as the ABTA financial protection rules.
•  Dispute Resolution and Small Claims Disputes, including claims under the Package Travel Regulations, problems with suppliers, overseas debt collection and disagreements with regulators. We have a dedicated ‘small claims’ team to assist with minor claims on a cost effective basis.
• Training - we can deliver a bespoke training package on all areas of consumer liability